If you have a sales message you need communicated to your customers quicker than your sales team can - you need to speed up the communication plan.
So, fast-track that communication plan by using the telephone - we can manage the communication and supply the resources you need to get that message across.
Listed below are examples of projects we have undertaken. Maybe they will give you some ideas...
Account Management
Do you have too many accounts for your face-to-face team to cover effectively?
Do you have you a high turnover of Account Managers?
Do you need your account management database updating, cleaning, reviewing?
Then let us take on the task leaving you and your team free to manage your key accounts.
Lapsed Customers
All to often we are looking for new business, instead of finding out what happened to our existing customers. Do you have old lists, databases, reservation records that would benefit from a research call?
We will provide objective feedback from lapsed customers to identify why they stopped using you, leaving you to plan how to re-capture their business.
We can update those databases providing you with qualified sales leads for follow-up.
Sales Promotion
Do you have a special offer that needs to be communicated quickly across your customer base? Perhaps a follow up call after a mailing to check understanding – capture initial feedback or reaction?
Let us handle that communication and provide reports, we can handle this on a short term basis leaving you and your team to stay focussed on the longer term.
Appointment Making
Could your sales person be conducting more sales interviews if someone else was making appointments for them?
We can effectively make quality appointments for your sales people so they can spend their time more effectively increasing your sales revenue.