There are massive opportunities to enhance your customer relationships; by using support wisely your Sales Team can be more effective.
Customer Service Evaluation
Sometimes a follow up call can identify a service issue that could have resulted in lost repeat business, not to mention the adverse word of mouth issue.
Use us as a vehicle to solicit objective feedback, so you can address service issues that affect your revenue, before that customer finds what they need with your competitors.
Courtesy Calls
Perhaps you need to stay in touch with Customers on an ad-hoc basis or you need to maintain contact with your customers on a short- term basis (sick leave cover etc).
Let us make that regular call to maintain contact, we will report any follow up you need to protect your business, leaving you the time to run the operation and recruitment.
Account Reviews
So often they are all required at the same time pressurising the Sales Team, so why not review smaller accounts via the phone?
Then let us take on the task leaving you and your team free to review your key accounts.
Account Networking
Need more key booker contracts qualified or additional locations per account?
We can enhance your existing account base by making telephone research calls, identifying extra contracts means extra sales & marketing opportunities.
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